Mark is very friendly, helpful and flexible. Camping with the van was really nice because everything worked as expected and as Mark explained it to me. The only downside is on the driving side because the car had a few issues : - it did not have working AC (apparently it broke just days before our trip) and in August the heat was too much at times - the second gear of the car, as Mark pointed out when I picked up the camper, is very difficult to switch into and made it annoying at times, especially if you travel in a country with mountains and hills, as we did, and second gear is quite important. - another small issue was with controlling the windows from the driver seat, the buttons are very finicky and took a long time to adjust. Still, 4 stars is well deserved because if you use the camper for camping and less for driving, then you will enjoy it a lot. Also, some of the issues can be fixed easily so you might not even get to experience them. August 2022